The following Terms and Conditions apply to all transactions on the crazydogcanvas.com.au web site. Please scroll through this screen, read them carefully and print a copy for future reference.
Pricing & Availability
All product prices are in $AUD including GST and delivery. We reserve the right to change any advertised price before accepting an order. Items with a previous price refer to prices the we have previously sold the same product. All products are subject to availability and may be withdrawn at any time. If your order cannot be fulfilled you will be offered an alternative or given a refund for the unavailable product(s).
Authenticity
We guarantee that all advertised products are 100% genuine.
Images
Product images are for illustrative purposes only and may differ from the actual product. Due to differences in monitors, colours of products may also appear different to those shown on the site. The images on crazydogcanvas.com.au are copyright protected, but may be used on the condition that the user credits the source of the picture © Crazy Dog Canvas.
Products Details
Some products may have an associated image or photo. These are for reference only and should be considered illustrative.
Order Payment
Payment online can be made using those methods supported by Paypal. Payment will be debited from your account before despatch of your purchase. We will take all reasonable care, in so far as it is our power to do so, to keep the details of your order and payment secure. However, in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from crazydogcanvas.com.au.
Due to our delivery prices differing from country to country, it is imperative that you choose the correct delivery location when placing an order; failure to do so will mean the order is cancelled.
Returns Policy
We’re happy to accept returns for an exchange or credit but not refund.
Here’s the simple procedure for return/exchange/refund goods purchased online:
- Please contact the office
- All return/exchange must be requested within 7 days of purchase
- Returned products are subject to inspection.
- Any shipping costs are the responsibility of the customer and cannot be refunded unless the product is faulty.
Order Confirmation
You will be sent an e-mail confirming receipt of your order with crazydogcanvas.com.au. We reserve the right to decline any order. All orders are accepted subject to our Terms and Conditions of Sale.
Security
We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure. However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.
In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.
Collecting Information from Users
IP Addresses
Our web servers gather your IP address to assist with the diagnosis of problems or support issues with our services. Again, information is gathered in aggregate only and cannot be traced to an individual user. We use Google Analytics for tracking site usage in an anonymous manner. We use Google Analytics reporting to track website traffic and improve our website and our services. By using our website you consent to the Google’s Privacy Policy.
Marketing
By using our website you consent to allow advertising / marketing partners to use data for advertising and marketing purposes. Any information shared with these partners will be only used in relation to our companies specific marketing communications and will not be used for third party communications.
Access to Information
We will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected.
In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.